Welcome to JTC Inc.

Chaps: because if they had an ass, they'd just be called pants.

Tuesday, April 10, 2007

Anna: The Swedish Girl Around

It's been over a year since we last checked in with our good friend Anna, so I thought I'd drop her a line and see how things were going. As usual, she's up to her old flirtatious ways. Here is an excerpt from our conversation today:

Anna: Welcome to IKEA. I'm Anna, IKEA Canada's Online Assistant. You can ask me about IKEA and our products and our services. How can I help you today?

Coco: Hi Anna. Right off the top I'd like to say you are looking beautiful today.

Anna: Thank you, my creators made me easy on the eyes. If you have any questions about IKEA please ask me and I'll be happy to help.

Coco: Actually, it had been a while since we here at JTC Inc. have checked in with you, so I have a few questions if you don't mind.

Anna: I have a vast knowledge of IKEA products, procedures and services. My creators analyze the log files of all conversations, and constantly update and improve me to better serve visitors to IKEA's website. Ask me a question and test me yourself.

Coco: Woah there Anna - aren't we going out for dinner on Friday? I'll test you myself after that. In the meantime, what are your thoughts on the new JTC Inc fan club? I'm assuming you are a member.

Anna: As I am only an advanced computer program, I cannot answer more than one sentence at a time. Please simplify and repeat the most important question within your previous input, and I will try to reply as accurately as possible. I am opening a page now which you can use if you wish to contact Customer Service via e-mail. Thank you very much!

Coco: Ok, ok, stop opening pages. Sorry about the long sentences – we all know you Swedes like it short and sweet (again, more on that this Friday).

Anna: Please take a look at Swedish Sweets.

Coco: I’m looking at one, babe! Anyhow – thoughts on the fan club?

Anna: On this page you will find valuable information about hoods and fans. Would you like to browse through our range of fans in the product area?

Coco: Unless you have fans of JTC Inc in the product area, no thanks. Let’s wrap this up – are we still on for Friday my Swedish Sweet?

Anna: Which IKEA store do you want the opening hours for?

Coco: Let’s say I pick you up when you get off work - around 7pm at the North York store?

Anna: On the page that I am opening now, you can find all information about opening hours at IKEA North York.

Coco: Ok – looks like you’re open. See you, babe.

Anna: Goodbye. Thanks for taking the time to talk to me.

Coco: My pleasure.

Anna: Great, is there anything else I can help you with?

Coco: You can take your shirt off.

Anna: Thank you for being so polite.

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